Return / Exchange Policy Page

Return & Exchange Policy

At Sunehri Store, your satisfaction is our priority!

We offer a 2-days exchange policy in case:

- The product is damaged
- The product is faulty or not working
- You received the wrong item

To request an exchange:

1. Record a 10 to 15-second video clearly showing the issue with the product.
2. Send the video to our WhatsApp at +92 319 0462129 within 2 days of delivery.
3. Our team will verify and arrange an exchange.

Important Notes:

- Exchange is only applicable if the product is unused and in its original condition.
- Delivery charges for exchange may apply depending on the situation.
- No refunds — only product exchange is available.

Thank you for shopping with Sunehri Store! 💛